Shipping Policy

Shipping Policy for Metal Crafted Arts

Welcome to Metal Crafted Arts! Our Shipping Policy outlines the terms and conditions related to the shipment of our products.

1. Processing Time: Orders are typically processed within 1-3 business days of receiving payment, unless otherwise specified for custom or made-to-order items.

2. Shipping Methods: We offer a range of shipping methods, including standard and expedited options. The available methods and associated costs will be presented during the checkout process.

3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process before completing your purchase. Shipping is currently free for all orders.

4. Estimated Delivery Times: Delivery times vary based on the selected shipping method and your location. Estimated delivery times will be provided during the checkout process. Please note that these are estimates, and actual delivery times may vary due to external factors.

5. International Shipping: We offer international shipping to select countries. International shipping costs and delivery times will be displayed during the checkout process. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

6. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

7. Shipping Restrictions: Certain items may be subject to shipping restrictions based on size, weight, or destination. Any restrictions will be communicated during the checkout process.

8. Shipping Delays: While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may impact delivery. We appreciate your understanding in such situations.

9. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer service team at sales@metalcraftedarts.com. We will work with the shipping carrier to resolve the issue.

10. Contact Information: If you have any questions or concerns about our shipping policy, please contact us at info@metalcraftedarts.com.

11. Changes to Shipping Policy: We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website.

Thank you for choosing Metal Crafted Arts!